# **How to Process a Membership Refund in Canvas** Refunding a membership in Canvas is a straightforward process that ensures the correct reversal of both the **membership fee** and the **member status update**. Follow the steps below to issue a refund properly. --- ## **Step-by-Step Guide to Refunding a Membership** ### **1. Locate the Household** 1. Navigate to the **Community** section. 2. Search for the household that requires a membership refund. ### **2. Access Membership Details** 1. Click on the **Membership** tab. 2. Select **See Detail** to open the membership history. ### **3. Initiate the Refund** 1. In the **Membership History** section, locate the most recent membership transaction. 2. Click once on the transaction line to select it. 3. Click the **Refund** button that appears on the right. This action will add a **Membership Refund** item to the cart. ### **4. Complete the Refund Process** 1. Proceed to **Checkout** as usual. 2. The system will: - Refund the **membership fee**. - Reverse the **membership status update**. - Adjust the **membership history** accordingly. Once completed, the household’s membership status will be updated to reflect the refund. --- ## **Key Considerations** - Ensure that you **select the most recent membership transaction** before initiating a refund. - The **Refund** button only appears when a valid, refundable membership is selected. - If the membership was purchased via **credit card**, the refund will be processed back to the original payment method. - If additional adjustments are needed (e.g., prorated refunds or exceptions), consult with your **financial administrator** before processing. By following these steps, you can efficiently manage **membership refunds** while keeping records accurate in Canvas.